Ayesha Bondogji

WSG Intern

• Develop internal knowledge / resource library. • Business cases contribution. • Review & improve quality management framework. • Map & update core business process.

• Develop internal knowledge / resource library.
• Business cases contribution.
• Review & improve quality management framework.
• Map & update core business process.

• Supported team in developing and managing comprehensive work plans for public sector projects, aligning with organizational goals and timelines. • Conducted detailed studies and analyses. • Contributed to the workload analysis study for the Ministry of Justice by conducting court visits and conducting time and motion studies. • Maintain and organize physical and electronic records using mobile data collection tools such as KOBO. • Provided support and technical inputs on monitoring, reporting, and evaluating activities • Coordinate the logistics for events, training, workshops, and meetings and the necessary data collection such as agendas. • Serve as a contact point between the main office and field teams, ensuring smooth communication and coordination across various stakeholders, including public accountability and justice activity (PAJ) leadership, Justice Sector and public sector staff. • Prepared regular progress reports, highlighting status, challenges, and achievements to inform senior advisors and management decisions. • Assisted in the re-engineering and streamlining of administrative processes.

• Supported team in developing and managing comprehensive work plans for public sector projects, aligning with organizational goals and timelines.
• Conducted detailed studies and analyses.
• Contributed to the workload analysis study for the Ministry of Justice by conducting court visits and conducting time and motion studies.
• Maintain and organize physical and electronic records using mobile data collection tools such as KOBO.
• Provided support and technical inputs on monitoring, reporting, and evaluating activities
• Coordinate the logistics for events, training, workshops, and meetings and the necessary data collection such as agendas.
• Serve as a contact point between the main office and field teams, ensuring smooth communication and coordination across various stakeholders, including public accountability and justice activity (PAJ) leadership, Justice Sector and public sector staff.
• Prepared regular progress reports, highlighting status, challenges, and achievements to inform senior advisors and management decisions.
• Assisted in the re-engineering and streamlining of administrative processes.

• Engage with customers via phone, email, live chat, and social media platforms, addressing inquiries, concerns, and requests related to distribution and logistics services. • Prepared and submitted accurate shipping documentation for import and export activities, coordinating with freight forwarders and customs agents to ensure compliance with international trade regulations. • Record customer interactions, resolutions, and issues in the CRM system, ensuring precise documentation for reference and analysis

• Engage with customers via phone, email, live chat, and social media platforms, addressing inquiries, concerns, and requests related to distribution and logistics services.
• Prepared and submitted accurate shipping documentation for import and export activities, coordinating with freight forwarders and customs agents to ensure compliance with international trade regulations.
• Record customer interactions, resolutions, and issues in the CRM system, ensuring precise documentation for reference and analysis

• Maintained a well-organized and efficient retail floor layout, reflecting strong organizational skills aligned with lean manufacturing and 5S principles. • Conducted regular stock checks, identified inventory discrepancies, and supported restocking efforts — building foundational experience in inventory control, demand forecasting, and supply planning. • Collaborated with team members to achieve sales targets and deliver a positive shopping experience for customers. • Addressed and resolved customer concerns in a timely, professional manner, highlighting real-time issue resolution and customer-focused thinking transferable to internal stakeholder communication.

• Maintained a well-organized and efficient retail floor layout, reflecting strong organizational skills aligned with lean manufacturing and 5S principles.
• Conducted regular stock checks, identified inventory discrepancies, and supported restocking efforts — building foundational experience in inventory control, demand forecasting, and supply planning.
• Collaborated with team members to achieve sales targets and deliver a positive shopping experience for customers.
• Addressed and resolved customer concerns in a timely, professional manner, highlighting real-time issue resolution and customer-focused thinking transferable to internal stakeholder communication.

• Responsible for Training the operators in lean manufacturing skills. • Responsible for designing and improving standardized work for the production area. • Engineering project of MIFA (Value Stream Mapping) and Milk Runs (Supply chain) to eliminate waste and detect opportunities for improvement. • Responsible for the Design of the layouts for new projects optimizing the area.

• Responsible for Training the operators in lean manufacturing skills.
• Responsible for designing and improving standardized work for the production area.
• Engineering project of MIFA (Value Stream Mapping) and Milk Runs (Supply chain) to eliminate waste and detect opportunities for improvement.
• Responsible for the Design of the layouts for new projects optimizing the area.

summa cum lade